Yu Centrik

• Analysis
  • Contextual Analysis
  • Ethnographic Study
  • Task Analysis
  • Personas
  • Benchmark
• Design
  • Information Architecture
  • Wireframes and Scenarios
  • Detailed Design
  • User Interface Guide
• Evaluation
  • Usability Evaluation
  • Validation of Terminology
  • Design review
  • Satisfaction questionnaire
  • User testing
• UXalliance Conferences
  • Upcoming Training Sessions
  • Personalized Courses

Task Analysis

Understanding cognitive process during critical task execution

The main objective of task analysis is to develop a reliable portrait of the user’s experience while carrying out a task. This technique is used to master complex interaction, and allows us to:

• 1. Identify the critical tasks associated with specific product functions (website search engine, on-line payment process, text messaging on a cell phone, watching an on-demand movie, etc.).
• 2. Understand the physical actions and cognitive processes involved in performing these tasks.
• 3. Design the product interface by integrating important functions as well as those that cause issues, in order to maximize user success.

This analysis involves breaking a task down into multiple segments in order to gain a better understanding of how the user approaches various aspects of the task and determines which critical points should be taken into consideration.

Deliverables: Task model, in Visio format, that outlines primary and subsidiary goals and the timeline.