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Web site (2008-2009) |
- Complete redesign of the web site
- Contextual analysis and user research
- Design: information architecture, storyboarding, wireframes
- Usability Testing with users all various countries
- Rapid prototype
- Design guidelines and documentation
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Telecom application (2008-2009) |
- Redesign including rapid prototype activities and collaborative design with Tata Team in United States
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Web site (2009) |
- Remote usability testing with participants located in Ontario and in Quebec
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IVR (2008-2007)
Web sites, mobile solutions (2008-2007)
UI Call center redesign (2008-2007) |
- Evaluation and redesign of Videotron Interactive Voice Response.
- Design of web sites user interfaces and mobile solutions.
- Web sites Usability Testing
- Contextual analysis, user research, interviews with CSR, collaborative design, wireframes, usability testing
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Cellular phones (2007) |
- Expert evaluation of 45 cellular phones.
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Web sites (2007) |
- Heuristic evaluation of Web sites prototypes « Terres Arctiques » and « Les histoires oubliées ».
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Worldwide Extranet redesign (2008-2007) |
- Heuristic Evaluation
- Usability Benchmark
- Information Architecture
- Wireframes
- Visual Design
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Web site of TV series for kids Kif Kif( 2007) |
- Usability Testing with kids and teens of the new web site of the tv series.
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Internet Start-up Kit (2007) |
- Users Profiling and Contextual Inquiry
- Task Analysis
- Wireframes
- Design Reviews and Recommendations
- Knowledge Transfert
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Web site (2006) |
- Usability Testing of the new prototype of the Web site LesAffaires.com
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Web sites :
- Citadins du rebut global
- Ramdam
- ADN-X |
- Usability tests with adults, kids and teens. These tests were done to evaluate ease of use and overall users experience.
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Innovative personalised service for music streaming and discovery on Internet
radiolibre.ca Web site |
- Agile project methodology
- Users archetypes (Personas)
- Conceptual wireframes to help develop the Web site’s interface functionalities
- Design review
- Usability best practices
- Iterative usability tests
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Interactive TV applications |
- Usability best practices advice for an interactive television product (specific functionality)
- High level information architecture design
- Design of conceptual wireframes for video on demand
- Design review and recommendations
- Iterative usability tests
- Design of a search engine and a virtual keyboard for Interactive TV.
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Canadian Broadcasting Corporation
TV Guide and Radio Guide for the Web site
Kids Web site
Archives Web site |
- Design of the Web TV Guide and Radio Guide: usability benchmarking and conceptual wireframes design
- Kids Web site: usability best practices benchmarking and recommendations
- Iterative usability tests with children
- Archives Web site: content analysis and Web site’s accessibility recommendations
- Usability tests with visually impaired participants
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Advertisement
On line application |
- Users archetypes (Personas)
- Task analysis
- Wireframes, Design review and recommendations, transfer of expertise
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Speech recognition application interfaces (2003) |
- Usability tests for “Banque Nationale’s Discount Broker” speech recognition application and for Bell Mobility’s “Émilie” service
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