|
|
IVR (2009) |
- Evaluation of Interactive Voice Response
|
 |
Web application (2009) |
- Evaluation of a web application for citizens
|
 |
IVR (2008) |
- Evaluation and redesign of RRQ Interactive Voice Response.
|
 Arrondissement Ville Marie |
Web Site (2008) |
- Heuristic evaluation of some part of the web site.
|
 |
RAMQ
IVR (2008) |
- Evaluation of RAMQ Interactive Voice Response.
|
 |
Intranet (2008-2007) |
- Heuristic evaluation of CCQ intranet.
|
|
Intranet (2006) |
- Heuristic Evaluation of the Intranet
- Accessibility Audit
|
 (pour Nurun) |
Quebec’s Ministry of Culture and Communications
Web site |
- Iterative usability tests
|
|
Quebec’s Casinos
Web site
Loto-Quebec’s Intranet |
- Design of archetypes of users (Personas)
- “Live” usability testing at the Montreal casino
- Iterative usability tests
- Heuristic evaluation
- Design review and recommendations
- Evaluation questionnaire and individual interviews
|
 |
Minister of Economic Development, Innovation and Export Trade Web site
Intranet application for Business Portal |
- Detailed information architecture redesign
- Design review and recommendations
- Iterative usability tests
|
 |
Quebec’s government portal Services for Citizens’ Web site
Ministry of International Affairs’s Web site |
- Detailed information architecture redesign
- Design review and recommendations
- Iterative usability tests
|
 |
Web application |
- Iterative usability tests
- Heuristic evaluation
- Design of an evaluation questionnaire
|
 (pour Sidlee) |
Web site (2005) |
- Iterative usability tests
|
 |
Web site (2004) |
- Users centered project management
- Contextual analysis
- Design review and recommendations
- Setting out Usability testing
- Transfert of expertise
|
