News and articles

Good news: we are moving! - August 24, 2011

With the growth we have experienced in recent years, we began to find our offices in the Plateau a bit small.

We were looking for a place that would be more suitable for our design needs and most importantly, a space that we can call a Living lab; an environnement where we can push further our passion for user research.

And … we found it!

Our new offices, now located in the heart of Mile End, will be larger but no less welcoming than before!

The Yu Lab will be equipped with the latest technologies for observing and capturing users behaviour.

The new lab will allow us to offer our clients an even richer range of services: focus groups, tests on all types of screens (mobile phones, tablets, PCs, TV sets) and in all contexts. We will be able to convert this space into a living room, a kitchen, a operational control room, in short, in all types of environments necessary for the studies requested by our clients!

The observation room will have a 15-feet two-way mirror and monitors for close-ups.

In addition, our War Room, dedicated to creative discussions and brainstorming, is ready to welcome you to exciting collaborative design sessions (we love them)!

Continue to follow us as we will invite you later this fall for an opening cocktail party!

So as of August 25, 2011, you can reach us at:

6615 Park Avenue,

Montreal, QC   H2V 4J1,

(corner of Beaubien and Park - View map)

We have kept the same telephone number: 514 523-5862

Thank you in advance for communicating our new address to anyone this may concern.

Fourth UX Masterclass on Sept. 15 and 16 in Chicago - August 1, 2011

UX Masterclass presentations will highlight research and design techniques drawing from fields such as mobile technology, user-centered design and eye tracking.

User Experience Masterclass in Copenhagen March 31, April 1 - February 4, 2011

Check it out! UXalliance and SnitkerGroup are proud to welcome 36 expert speakers from 19 countries to our 2-day UXMasterclass in Copenhagen, Denmark. Please take a look around our website and take advantage of the early bird prices before they end on February 7th.

4th Nokia Ubimedia MindTrek Awards Competition - August 28, 2010

Joëlle Stemp from Yu Centrik is part of the jury of the 4th Nokia Ubimedia MindTrek Awards Competition
6th – 8th October 2010, Tampere, Finland
http://www.mindtrek.org/ubimedia

User Experience Masterclass, Sept. 20 / Montreal, Qc. Canada - June 24, 2010

Yu Centrik and UXalliance are organising “User Experience Masterclass,” the first international conference on User Experience next September 20 in Montreal.
This unique event is geared toward user experience professionals and enthusiasts alike. Experts from 25 countries are coming to present case studies and discuss industry trends.
More details on the conference program and registration are online now.

Euroitv 2010 Conference - June 11, 2010

Pierre-Alexandre has presented an iTV comparative test method in Finland at the Euroitv 2010 Workshop on Methods for User Studies of Interactive (TV) Methodologies.

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Chrystel Black jury at the Raedium Prize - May 18, 2010

Chrystel was a member of the jury at the Raedium Prize. This prize is given to a graduate student in industrial design to recognize excellence in context of intervention. It is awarded by a jury composed of former graduated students of the School of Industrial Design. The prize was awarded to Cynthia Savard Saucier for her project OWL! Since then, Cynthia has joined the Yu Centrik team.

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Jay Vidyarthi at the 8th European Congress on Digital Archiving - May 18, 2010

Jay just gave a talk at the European Congress on Digital Archiving in Geneva, Switzerland, where he presented technological methods and a vision for the future of the field of Digital Archiving with reference to last year’s projects with UNESCO and CIHI.

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Yu Centrik at various events - February 24, 2010

Joëlle Stemp from Yu Centrik, was a presenter at WebEducation, a monthly Quebec government event directed at web analysts, on February 18th. Title of the presentation: “Designing User Experience for the 3 screens” (Web, iTV, Mobile).

Pierre-Alexandre Lapointe, one of Yu Centrik’s UX Directors, recently taught two sessions: one at the University of Montreal, École Polytechnique, on “Designing User Experience for Interactive Television,” and the other at Montreal Business School on “Creating Personas”.

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Handbook of Global User Research - November 26, 2009

Edited by Robert Schumacher, the Handbook of Global User Research is the first book to focus on global user research.

The book collects insight from UX professionals from twenty countries and, following a typical project timeline, presents practical insights into the preparation, fieldwork, analysis and reporting, and overall project management for global user research projects.

Learn more about this book.

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Yu Centrik speaking at Cleverbridge networking event - October 13, 2009

Jay Virdyarthi User Experience Designer & Research Coordinator at Yu Centrik will be a speaker at Cleverbridge’s  Networking Event which will be held in Montreal, October 14th, 2009. More than 50 representatives from European and North American countries are expected. Jay will speak about Customer Experience.

Cleverbridge solution is unencumbered by the limitations of traditional e-commerce platforms and is designed to cater to the ever-changing needs of clients, now and in the future.

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Yu Centrik: Canadian Partner of UXalliance - September 24, 2009

Montreal, September 24th 2009 – Yu Centrik, an independent firm specialized in usability and user experience, is proud to announce its partnership with UXalliance.

UXalliance is an international organization gathering the best user experience firms in the world under a common objective: maintaining consistency and high standards while conducting globalized user experience research.

Since its inception in 2005, UXalliance has been gaining momentum through more than 250 international projects with its partners, testing 15 000 participants in 20 countries.

We are proud of what we have accomplished so far, and even prouder to promote the UXalliance to our customers and colleagues in Quebec and Canada.

Yu Centrik will act as the sole Canadian representative of UXalliance.

We encourage you to contact us to see a presentation of our services and discuss possibilities for your projects!


We’re in search of participants for our studies - August 10, 2009

Register now and fill out a short questionnaire (less than 5 minutes to complete)!


New Major Projects - August 10, 2009

We are proud to announce several new projects with Cirque du Soleil, TD Insurance, Intuit Canada and Taleo. These projects each involve a user-centered approach; the same winning strategy that we promote in all of our projects. Our multidisciplinary team is excited at the opportunity to be trusted with such engaging mandates.


YU CENTRIK continues its expansion and appoints two account managers - April 8, 2009

It is our pleasure to introduce you to Nicolas Martin Handfield and Thierry Alexandre Zambo, who recently joined our team as account managers.

Martin is an engineer and is passionate about application design processes that, while striving for usability, meet the development constraints.

Thierry holds a master’s degree in economics, has an international road map and a sound understanding of issues underlying optimal user experiences.

Here are two experienced people whose principal mission is to ensure the complete satisfaction of our customers. The arrival of these new recruits allows YU CENTRIK to provide outstanding follow-up and support to its customers and to consolidate its leadership in consulting services for the design of technological solutions (services and applications).

Our know-how, expertise and innovative methodologies, proven over more than 6 years on existence, can help you develop applications that will be critical drivers of profitability.

To contact Martin:
Email: mhandfield@yucentrik.ca <mailto:mhandfield@yucentrik.ca> ;
Phone: 514 658.9361

To contact Thierry:
Email: tzambo@yucentrik.ca <mailto:tzambo@yucentrik.ca> ;
Phone: 514 658.3261

You can contact Chrystel Black (vice-president) at 514 523.5862 for more information on the content of this release or to discuss about your projects!


UX Daybreak - January 30, 2009

Free meetings « User Experience & Service Design »
Dates: Wednesdays February 18, March 18, April 22, May 20 and June 17, 2009


New Major Projects - October 1, 2008

We are proud to announce several new projects with Unesco, Tata Communications Group and CIHI.  These projects each involve a user-centered approach; the same winning strategy that we promote in all of our projects.  Our multidisciplinary team is excited at the opportunity to be trusted with such engaging mandates.

Press Releases

In the newspapers:

  • Paying perticular attention to a web site’s image is a good business decision [ Journal Les Affaires ] - February 18, 2006
  • How to analyse a web site’s performance (French)
    [ Journal Les Affaires ] - August 20, 2005 (Plantevin, Jérôme)
  • How to create a usable web site (French)
    [ Journal Les Affaires ] - August 13, 2005 (Plantevin, Jérôme)
  • Ten years after the massive Internet wave: what lessons have we learn? (French)
    [ Journal La Presse ]
    - September 29, 2004 - D’Amours, Liette (Cefrio)